1. Introduction
Welcome to Fendsol, your trusted partner for unlimited graphic design services offered at a flat monthly fee. Whether you’re a small business, a startup, or a large enterprise, we aim to provide you with creative, high-quality design solutions that cater to your unique needs. By subscribing to and using our services, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined in this document. These terms serve as a binding agreement between you, the client, and Fendsol, governing your use of our services and access to our website. We encourage you to read through these terms carefully to ensure you fully understand your rights and responsibilities when using our platform.
2. Services Offered
At Fendsol, we specialize in providing unlimited graphic design services that are tailored to help businesses build their brand identity, marketing materials, and much more. Our service offerings include, but are not limited to:
- Branding: Logo design, brand guidelines, visual identity systems.
- Social Media Graphics: Banners, posts, advertisements, and templates for platforms like Facebook, Instagram, Twitter, etc.
- Marketing Materials: Flyers, brochures, posters, email templates, business cards, and other marketing collateral.
- Website Design: Landing pages, user interfaces, web banners, and other web-related graphics.
- Custom Design Requests: If you have specific needs that aren’t listed, we are happy to work with you to create tailored design solutions.
When you subscribe to our services, you gain access to these professional design solutions, with the flexibility to request unlimited designs within the scope of the services provided. We are committed to offering high-quality designs that meet your requirements and help you effectively communicate your brand message.
3. Payment and Subscription
To ensure you have uninterrupted access to our services, we offer flexible payment options, allowing you to subscribe on either a monthly or yearly basis. This allows you to choose the subscription plan that best fits your needs and budget.
- Billing Cycle: Subscriptions are billed in advance according to the plan you select. For monthly subscribers, the payment is due each month at the time of subscription renewal. Yearly subscribers are billed for the entire year upfront at a discounted rate.
- Payment Methods: We accept various payment methods for your convenience, including credit/debit cards and online payment systems.
- Subscription Management: As a subscriber, you have the flexibility to manage your subscription at any time. You can upgrade or downgrade your plan, depending on your changing needs. You can also cancel your subscription at any point before the next billing cycle to avoid further charges. If a payment fails due to an issue with your payment method, access to services will be temporarily suspended until the outstanding payment is successfully processed and received.
- Failure to Pay: In the event of a payment failure or missed payment, we will notify you via email. Should the issue remain unresolved, your account and services will be paused until the payment is received.
4. 7-Day Free Trial
At Fendsol, we believe in the quality of our services and want to ensure you have a chance to experience our offerings firsthand before making any financial commitment. That’s why we offer a 7-day free trial for new customers. This trial allows you to explore our unlimited graphic design services without any upfront cost for the first seven days after your subscription begins. Our goal is to make sure you feel fully confident in your decision to partner with us for your design needs.
4.1 Eligibility
- The 7-day free trial is available exclusively to new customers who are subscribing to Fendsol for the first time. This offer applies only to first-time users and cannot be applied to any previous accounts or subscriptions.
- The trial begins immediately after your subscription is activated and will last for 7 calendar days. During this period, you will have access to all of our design services at no charge.
4.2 Valid Use of Free Trial
- During the free trial period, you will have full access to our unlimited graphic design services. You can request as many design tasks as you need within the scope of the services provided.
- If you find that the quality of our designs or the services we offer does not meet your expectations during the trial period, you can cancel your subscription without incurring any charges, provided you do so before the 7-day period ends.
- If you are satisfied with our services and wish to continue using our design solutions after the trial period, your subscription will automatically transition to a paid plan, and you will be charged according to the plan you selected at the end of the free trial period.
4.3 How to Cancel Your Free Trial
To ensure that you are not charged after the trial period:
- Simply contact us via email at hello@fendsol.com within the 7-day trial period.
- Include your account information and state that you wish to cancel the free trial. This can be done easily through email, and our support team will confirm your cancellation.
- No charges will be applied if the cancellation is requested within the 7-day trial period.
4.4 What Happens After the 7-Day Free Trial
- If you decide to continue with our services after the free trial, your subscription will automatically convert to a paid subscription, and the payment for the upcoming month (or year) will be charged at the end of the free trial period.
- You can cancel your subscription at any time before the end of the free trial to avoid any charges. However, once the trial ends and payment is processed, you will be billed as per the subscription plan you have chosen.
4.5 Exclusions
- The 7-day free trial cannot be applied to any previous subscriptions, accounts, or users who have already taken advantage of this offer.
- Once the free trial period expires, any services provided beyond that point are subject to our regular billing terms and conditions.
- Clients who repeatedly misuse the free trial offer by subscribing for multiple trials or by using it to receive free services and canceling before the end of each trial may be ineligible for future free trials.
5. Data Collection and Privacy
At Fendsol, we take your privacy seriously and are committed to ensuring that any personal data you provide is handled with the utmost care. The personal information we collect, such as your name and email address, is used solely for the purpose of managing your account, processing your subscription, and facilitating communication between you and our team.
- Secure Storage: All collected data is stored securely using the latest encryption protocols. We employ strict measures to protect your personal data from unauthorized access.
- Confidentiality of Design Work: Any design files, projects, or creative work you submit or request remain confidential. We do not share or sell your project information with third parties under any circumstances.
6. User Responsibilities
As a Fendsol client, you play an important role in ensuring that the design process runs smoothly. Your responsibilities include:
- Providing Clear Design Briefs: To ensure we can deliver the best results, we require clear and detailed design briefs from you. The more information you provide about your preferences, goals, and vision, the better equipped we are to create designs that meet your needs.
- Maintaining Account Security: You are responsible for keeping your account login credentials secure. If you suspect any unauthorized use of your account, you must notify us immediately so we can take appropriate action.
7. Limitation of Liability
While we strive to provide high-quality graphic design services, Fendsol is not liable for any indirect, incidental, or consequential damages that may arise from the use of our services. This includes but is not limited to business losses, reputational harm, or financial losses due to delays in design delivery or dissatisfaction with design quality. Our liability is limited to the total amount paid for the service in question.
8. Contact Information
If you have any questions, concerns, or inquiries regarding our terms, privacy policy, or services, please do not hesitate to contact us. We are here to assist you.
- Website: fendsol.com
- Email: hello@fendsol.com
- Phone: +447745198160 (WhatsApp Only)
- Address: Office 163, 85 Dunstall Hill, Wolverhampton, England, WV6 0SR
9. Changes to Terms and Conditions
Fendsol reserves the right to update or modify these terms and conditions at any time. Any changes will be communicated via email or through our website. We encourage you to periodically review the terms to stay informed of any updates. Your continued use of our services after any modifications to the terms will constitute your acceptance of those changes.